Message for Garden Waste Customers from District Council 03 September 2021.
We regret to inform you that garden waste collections in our districts will remain paused at this time to ensure we can continue to provide core waste collections – rubbish, recycling and food – without major disruptions.
The garden waste service was suspended last month due to our contractor, Biffa, struggling with the national shortage of HGV drivers, and during that time we have been working hard to encourage Biffa to find solutions to reinstate the service.
We continue to work closely with our contractor, Biffa, to provide us with further information as to how they propose to reinstate their contracted services as soon as possible.
As soon as we are able to, we will update you on when the service will be resumed. Until that time we are asking you to continue to remain patient and thank you for your understanding.
Please could we ask you pass the news onto neighbours, especially those without access to the internet or social media.
We are extremely sorry for the inconvenience we know this is causing, and we apologise that this service has fallen beneath the levels you have come to expect. We have asked Biffa to provide options so they can make it up to anybody who doesn’t receive the service they should this year.
For more information on what you can do with your garden waste in the meantime please see our website.
Comms Team
South Oxfordshire and Vale of White Horse District Councils
www.southoxon.gov.uk @southoxon
www.whitehorsedc.gov.uk @whitehorsedc