Every year, Citizens Advice runs Scams Awareness Fortnight with the Consumer Protection Partnership.
‘Which’ guest explains what they’ve learnt about scams over the past year.
South Oxfordshire
Every year, Citizens Advice runs Scams Awareness Fortnight with the Consumer Protection Partnership.
‘Which’ guest explains what they’ve learnt about scams over the past year.
Since my last article, many, police officers,PCSO’s and Special constables, have been involved in rural crime week. Events and stalls were set up at various locations around the area including an exhibition trailer at Millets Farm and West Hanney. Talking to members of the public, we asked them to help us fight rural crime by signing up to ‘Thames Valley Alert’ a message system that keeps the public informed if there is anything happening in their area. This was a huge success.(The Thames Valley alert scheme can be found on the Thames Valley Police website www.thamesvalleyalert.co.uk)
Also Neighbourhood watch co-ordinators joined Police officers and PCSO’s and toured ‘hot spots’ in the area noting and checking anything suspicious that they came across. In particular areas such as beauty spot car parks.
This brings me to my next subject, car theft. There have been a number of thefts from vehicles in our area in particular in car parks near to the Ridgeway. If you are parking at a beauty spot please remember to take any valuables with you.
Do not leave on display Sat Navs, Mobile phones, Lap Tops, Cd’s and any clothing or bags. Put all items out of view or if possible take them with you.
Officers are patrolling these areas and if they find a vehicle that has any items on display the officer will note the registration of the vehicle and a letter of advice will be sent to the owner. When carrying out these checks, I’m often amazed at what people will leave openly on display in their cars. Here’s a good tip. If you use a Satellite Navigation system, and happen to take it with you on a day out, don’t leave a sticky mark on the windscreen when you remove it. Wipe it off. That way the thief won’t think you have a Sat Nav locked away in the glove box.
On Monday the 7th of October I carried out speed checks in Upton and Chilton. Of the checks in Upton, out of 59 drivers checked there were none speeding and in Chilton, out of 73 there were only two. Please vehicle owners mind your speed particularly in built up areas including villages and especially near Schools. People often ask me what I do if anyone is speeding, and the answer is I place their vehicle details into our speed watch system which tracks if the vehicle has been flagged before. I also send out a letter of advice to the speeding driver.
On the 9th of October I was able to pop along to the Chilton Parish council meeting and give my area beat officers report which was well received. I will also be attending the Upton Parish Council meeting on the 19th of November at Upton Village hall at 20.00 hrs.
On the 25th of October, Pc Laura Schmid and myself attended Chilton Primary School and gave a talk to the Children on staying safe on Halloween night and respecting others privacy. A talk on Bonfire night and the firework code was also given as we are now nearing the 5th of November.
My next HYS meeting will be held on the 23rd of November at Upton village hall at 15.00 till 16.00 and at Chilton Village hall at 16.00 till 17.00. Please come along if you have issues you think I can help you with.
Stay safe
PCSO Mike Clayden C9732
With the weather being hot recently, many of us leave windows and doors open during the day, however if you are in the front of the house never leave a back door open and again if you’re at the rear of your home don’t leave a front door open and unattended. This is best to bear in mind when in the garden.
It only takes seconds for an opportunist thief to enter your home and steal anything left on display and unattended. It could be your wallet, door keys/ car keys or cash left on a table or even your laptop. Never leave car keys or valuables by doors or open windows.
Whenever you’re leaving your home, even for a short period of time make sure you have locked all doors and windows.
If you’re going on holiday only inform a trusted neighbour that you will be away or if you think your home is vulnerable contact your local neighbourhood police team and ask them to keep an eye on the property when on patrol in the village.
Never mention on social media sites that you are going away on holiday and when and how long for. Personally, I’m quite cautious of mentioning my holiday plans in public places such as public houses or busy shops. The old adage “walls have ears” is best to bear in mind.
Making your home appear to be occupied by timer lights and leaving a radio on can make a difference. If you’re going away on holiday then cancel milk and papers and place the waste bin in its usual position and not left by the road. Do not leave garden tools, ladders etcetera easily accessible in your garden, and make sure your shed is locked.
Always double lock your doors using the key and never leave your key hanging in the lock. I have seen examples of this practice when I’m out and about on patrol and it usually results in me alerting the surprised owner that they have left the key on display for any would be thief to take advantage of.
There are many ways you can make your home more secure. For example, by fixing a security sensor light that overlooks the driveway/entrance to the house or placing one so it overlooks the rear garden, Mortice locks for doors and windows. Even a gravel path can act as a deterrent to would be thieves as anyone approaching the house will be heard walking or driving on it. If you are thinking of installing a burglar alarm never install a dummy alarm. Experienced burglars can spot the difference between the fake and the real alarm.
If you have tendency to keep large amounts of cash in the home then place it in a safe that is hidden from view. Make sure any property within the home is marked with your postcode. Especially, televisions, laptops, computers and game consoles.
Diesel thefts from oil tanks are not uncommon and its best to try and hide the tank by growing foliage around it or fencing it off. Placing an alarmed padlock on the tank also acts as a deterrent.
If you see anyone is acting suspiciously or a vehicle that appears to be driving up and down the village with the occupants peering into properties then phone Thames Valley Police non emergency number 101. This also applies if you see a strange vehicle that has been parked outside or on a driveway of a home that you think is unoccupied. If you see or have reason to believe a burglary is in progress then please phone Thames Valley Police using the 999 emergency number.
Try and note descriptions of anyone acting suspiciously and the registration, make and colour of the vehicle seen if there is one.
Lastly, I hold regular ‘have your say’ meetings at the village hall in Upton so if anyone has any issues or would like further crime prevention advice then please pop in and have a chat. The next “Have your say” meeting will be held on the 28/09/13 at 15.00 hrs till 16.00 hrs.
PCSO Mike Clayden
Thames Valley Police,
Wantage Police Station,
Residents are being warned to be on their guard against bogus officials offering council tax refunds or threatening them with fines.
There have been several incidents reported recently across Oxfordshire, including in South Oxfordshire and the Vale of White Horse.
The fraudsters operate by ringing, texting or visiting residents claiming to be from the local council, valuation office or some other company which deals with changes to council tax banding. They suggest that you are either due a council tax refund, or owe more council tax and must pay it promptly to avoid a fine. They will then ask for personal information and bank details to process the refund or payment or they may ask for a fee to secure a refund or band reduction for you.
If you receive one of these calls, texts or visits, do not give out any personal information, end the call as quickly as possible and do not give any money to anyone who visits your home. The fraudsters can get aggressive and ring back if you put the phone down but this is all part of the scam to make you act as they want.
Neither South Oxfordshire nor Vale of White Horse District Council would ever call residents directly to demand bank details in this manner. Where it is believed that someone either owes or is owed money they will be invited to contact the council themselves to arrange payment. You will never have to pay a fee to have your council tax band reduced. It costs nothing to make an appeal against the band your home is in.
If there is any change to the amount you have to pay you will receive a bill through the post explaining the situation.
If you are in any doubt as to the authenticity of a call concerning your council tax account please call 0345 302 2313 (South Oxfordshire residents) or 0345 302 2315 (Vale residents).
To report a suspected incident of the scam, residents can contact Oxfordshire County Council Trading Standards on 0845 0510845.
Thames Valley Police is appealing for information following the theft of a horse carriage from Grove, Wantage.
Between 7pm on Friday (26/4), and 11am on Saturday (27/4), a four wheeled horse carriage was stolen from a shed at a farm in Grove Bridge, Grove.
It is believed the offender(s) gained entry to the property by climbing over a locked gate and then lifted the carriage over the gate to steal it.
If you have seen any suspicious looking people or vehicles in the area or have any information relating to this message please call the police on 101 and state you are responding to a Thames Valley Alert message.
Alternatively if you have information but wish to remain anonymous, please call Crimestoppers on 0800 555 111 or online@crimestoppers-uk.org. No personal details are taken, information is not traced or recorded and you will not go to court.
Catalytic Converters have been stolen in the South Oxfordshire and Vale of White Horse area.
Thieves are crawling under vehicles and stealing the Catalytic portion of the exhaust, leaving the vehicles disabled. Sprinter vans, estate cars and people carriers have all been targeted.
Fourteen thefts have been reported in the South Oxon and Vale area between November 2012 and January 2013. Four in Chinnor, three in Didcot, one in Benson, two in Watlington, two in Abingdon and two in Crowmarsh Gifford, Wallingford.
The most recent theft occurred overnight between 27 and 28 January, in Eason Drive, Abingdon.
Catalytic Converters are widely known by thieves to have a high scrap value due to the metal coating which contains precious metals including platinum.
You can protect vehicles with a CatClamp or property mark Catalytic Convertors using a specially designed security marking kit.
Please be extra vigilant. If you see anyone acting suspiciously in or around vehicles or if you have any information relating to this message, please call the police as soon as possible on the 24 hours non-emergency telephone number 101 or call 999 for crime in progress.
Alternatively if you have information but wish to remain anonymous, please call Crimestoppers on 0800 555 111 or online@crimestoppers-uk.org. No personal details are taken, information is not traced or recorded and you will not go to court.
Oxfordshire County Council’s Trading Standards team is warning people about conmen who are cold calling residents and claiming that their computers are infected with viruses which they can fix.
The number of complaints received by Trading Standards has risen in the last month with 23 people reporting the scam since the beginning of December.
These conmen often say they work for Microsoft or Windows, although many different names are used. They will know the victim’s name and address and will suggest that their computer is at serious risk from the viruses or “malware” with which it is “infected”.
Stealing information
They may ask the consumer to shut down and re-start the computer or direct them straight to a program called “Windows Event Viewer”. This will list errors, some of which will be labelled “critical”. In fact, there is nothing wrong with the computer and the program is simply being used to con the victim into thinking they have a problem.
If the consumer falls for the scam, they will then be directed to a website to download a program which will allow the caller to control the computer to “fix” it. All that is actually happening is that the conmen are being given access to all the data stored on the computer, which could include personal, banking and identity information.
The caller will then demand payment for the so-called service provided. The victim will be asked for a direct debit or credit card payment and may also be asked to sign up to a direct debit payment scheme for ongoing “protection”. If they refuse to pay, the criminal on the other end of the phone may threaten to crash their computer. Trading Standards has received reports of up to £240 being demanded as a one off payment.
Tip of the iceberg
In July 2010, the Metropolitan Police closed down 19 websites being used by such fraudsters, but the problem appears to be on the increase again, certainly in Oxfordshire.
Lists of names, telephone numbers and addresses are marketed internationally and call centres, particularly in India, make thousands of these calls, preying on unsuspecting computer users. Trading Standards has also received reports in the past where these scam callers have contacted people who do not own a Windows computer or who don’t even own a computer at all.
Richard Webb, Deputy Head of Oxfordshire County Council’s Trading Standards, said: “If you do receive a telephone call like this, we advise you to hang up straight away. If you have noted the caller’s telephone number or have been given a trader name or website address before you hang up, please report the call to Trading Standards at 0845 051 0845 or trading.standards@oxfordshire.gov.uk.”
Bogus callers often pretend to be from a water, gas or telephone company to gain entry into someone’s home under false pretences. To discourage this, Thames Water operates a doorstep password scheme which is open to all their customers.
To register with their doorstep password scheme, customers just need to call Thames Water on 0845 641 0068. Lines are open weekdays from 8am to 8pm and on Saturday from 8am to 1pm (Minicom or Typetalk: 0845 7200 898).
They will be asked for their name and address and customer account number. They will also need to choose their password.
Once somebody has registered, any caller claiming to be from Thames Water must be able to quote the correct password before being let into the person’s home. If they’re unable to do this, the customer must keep their door shut and call Thames Water immediately on the numbers above.
Thames Water also advises people to check a door-step caller’s ID badge in the following way:
• Does the card photo show the person at the door?
• Is the card out of date?
• Has the card been tampered with?
• Does it show Thames Water’s logo?
Here is the latest Wantage East neighbourhood update from Police Community Support Officer C9815 Tim Deane.
The Wantage East Neighbourhood Consultation indicated that Rural Crime has become a priority issue in local areas. High visibility patrols by police and Police Community Support Officers (PCSO) are carried out in rural locations including outbuildings to prevent burglaries and the theft of plant machinery.
Hare coursing was also indicated to be a priority concern in this area. Although hare coursing appears to be an obscure offence, it is a major concern and source of alarm and distress for our rural communities. High visibility patrols and operations by police and PCSOs are carried out in this area to prevent offences. The hare coursing season is normally September through March but can and does occur outside of this period.
Anti-social behaviour (ASB) and speeding were also identified. The Wantage East Neighbourhood Team is aware of the ongoing problems relating to anti-social behaviour. Locations have been identified where motorists regularly exceed speed limits; causing concern amongst residents.
Incidents
A hare coursing operation took place between 20 and 21 November with members of the neighbourhood team. Several people and vehicles were searched and dipped for red diesel. No offences were identified.
A bicycle was stolen from an insecure garage in Harwell. PC Steve Lynch and PCSO Darren Baker arrested a person for burglary and a bicycle was recovered and returned to its owner. Enquiries are still ongoing.
PC Lynch arrested a man for theft by employee and fraud from a premise in Milton. He has since been charged with these offences.
PCSOs Denise Clements and Gary Kirby were directly involved in the arrest of two people for night poaching offences, at Upton Village hall recreation ground.
PC Lynch and PCSO Baker attended Harwell Primary School and gave a talk to years five and six criminal damage.
PCSO Baker attended Harwell Primary School on 12 November to assist children with their school newspaper.
Vehicle stolen whilst being de-iced
Thames Valley Police are appealing to vehicle owners not to leave their vehicles unattended with the engines running whilst they clear their windscreens on frosty mornings, following the theft of a vehicle in Oxford on Monday 25 October.
While vehicle owners are clearing the ice off their windscreens please take two minutes to check that all the vehicle lighting is working correctly, especially the headlights. Do not use fog lights unless appropriate for the weather conditions. It is an offence to have lights on a vehicle fitted that do not work.
Have a safe and crime free Christmas season
Make sure Santa is the only stranger entering your home this year. Festive season is burglary season.
Remember the three ‘Ls’
Forthcoming Have Your Say Meetings (HYS)
HYS. 04 January 2011 1830-1930 Milton Methodist Hall.
HYS. 08 January 2011 1200-1400 Style Acre’s Café, Savages Garden Centre, Blewbury.
HYS. 11 January 2011 1830-1930 Chilton Village Hall.
HYS. 14 January 2011 1745-1845 Upton Village Hall.
HYS. 27 January 2011 1600-1700 Ardington Police Office.
HYS. 27 January 2011 1800-1900 East Hendred Snell’s Hall.
HYS. 29 January 2011 1200-1400 Co-op Steventon.
HYS. 29 January 2011 1000-1100 Harwell Village Hall.
Please come along, this is your opportunity to speak with your Neighbourhood Officers to discuss any local issues of concern you may have.
Have Your Say online
You can now send non-emergence messages to us using the online form that is available on the Thames Valley Police website. A number of people have already sent their concerns using this method. For you to do that please follow the link http://www.thamesvalley.police.uk/haveyoursay
The Wantage East Neighbourhood Team
Here are the PCSOs for the Wantage East area including the villages we cover with contact details:
PCSO Larry Gardner C9861 Milton Park. Milton Village. Milton Heights.
larry.gardner@thamesvalley.pnn.police.uk
PCSO Darren Baker C9235 Harwell & Rowstock.
darren.baker@thamesvalley.pnn.police.uk
PCSO Mike Clayden C9732 Chilton & Upton.
michael.clayden@thamesvalley.pnn.police.uk
PCSO Denise Clements C9845 Blewbury.
denise.clements@thamesvalley.pnn.police.uk
PCSO Tim Deane C9815 Steventon.
tim.deane@thamesvalley.pnn.police.uk
PCSO Gary Kirby C9455 Steventon.
gary.kirby@thamesvalley.pnn.police.uk
PCSO Catherine Johnson C9753 East/West Hendred. Ardington. Lockinge.
catherine.johnson@thamesvalley.pnn.police.uk
If you would like to speak to any member of the Wantage East Neighbourhood team or for more information about your local Neighbourhood team, contact 0845 8 505 505 or visit www.thamesvalley.police.uk
For help and advice on Crime Prevention contact Crime Prevention Advisor, Alison Smith 0845 8 505 505
To report local problems such as graffiti, fly tipping, pot holes and broken street lights please visit www.fixmystreet.com
I have been informed of 2 burglaries that occurred in West Hagbourne last week in broad daylight.
This is very close to home and I would urge people NOT to open their doors to unfamiliar callers particularly if they are in the house alone. These are just the people that distraction burglars are targeting.
If in any doubt simply do not answer the door.
Anyone calling from Water Board, Council, Southern Electricity etc etc should be wearing an obvious identity tag. If not, simply do not let them in!
Celia Davies 850684